Applications Engineer

Elk Grove Village, IL 60009

Industry: Technical Job Number: 9015

Job Description


Company Description

As part of the global Corporation, our client draws from an extensive global source of support and innovation. The Corporation employs more than 60,000 people around the world, across a wide spectrum of industries including machine tools and controls, automotive, aerospace, industrial machinery, elevator, energy, metals, chemical, food and textile. This diversity, strength and stability trickles down to customers—who benefit from massive global R&D efforts and widespread knowledge base.

 

Position Description

DESCRIPTION:
Applications Engineer work to develop processes to enhance customer production by utilizing product analysis and demonstrations. In collaboration with sales, they will prepare and carry out marketing efforts for securing business from prospective customers. On a day-to-day basis, the Applications Engineer will analyze and develop manufacturing processes, determine best training methodologies for customers and build demonstration techniques in an effort to improve/enhance the performance of industrial machinery. They also utilize their ability to operate, program and troubleshoot full line of Mitsubishi Laser/Press Brake machines, work with customers to optimize the usage of the machine and apply their particular needs and settings. Ability to independently diagnose and treat a variety of problems or situations and modify as deemed necessary.

ESSENTIAL RESPONSIBILITIES:
  • Facilitate showroom activities including machine demonstrations, process development, test studies, test-cuts and overall presentation and cleanliness of showroom areas
  • Support set up and operations of Laser/Press brake machines at trade shows
  • Build successful relationship with Laser/Press brake distributors
  • Exercise discretion and independent judgment to evaluate, diagnose, provide timely and appropriate responses and resolutions to customer reports, and as necessary, determine who else at MC Machinery to involve in customer problem solving.
  • Increase sales and MC Machinery revenue by identifying customer opportunities for sales.
  • Create solutions for customers in addressing machine maintenance and applications-related problems.
  • Develop and analyze customer needs and prepare demonstrations and reports for pre-sales activities for Sales and potential and current customers
  • Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Ability to demonstrate a high level of dedication, accountability and outstanding work ethic
  • Possess analytical, interpersonal and organizational skills
  • High level of customer service and attention to details
  • Knowledge of CAD/CAM software and CNC programming skills
  • Ability to operate a computer, using windows operating systems.
  • Excellent oral and written communication skills.
  • Ability to work in a fast paced, team environment.
  • Willingness to travel up to 50% of the time to customers, trade shows and corporate events.
  • Ability to operate a motor- vehicle and possession of a valid Driver’s License
EDUCATION AND EXPERIENCE:
  • Technical degree or equivalent
  • 2-5 years’ work experience in similar Industry
  • Knowledge of 2D and 3D laser system
  • Proficient in MS Word, Excel, PowerPoint and Outlook

Compensation and benefits:

Our client offers an extremely competitive salary along with commission, per diem on company travel, mileage reimbursement, a 401K, Health, Dental and Vision.

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About Elk Grove Village, IL

Ready to take the next step in your career? Explore the promising job opportunities in the vibrant Elk Grove Village, Illinois! Situated in the beautiful Cook County, this area boasts a thriving business community and exceptional quality of life. From the renowned Woodfield Mall, the Mitsuwa Marketplace offering authentic Japanese cuisine, to the stunning Elk Grove Park District with its array of recreational activities, Elk Grove Village has something for everyone. With easy access to Chicago's cultural scene, professional sports teams like the Bears and Bulls, and the stunning 4,000-acre Busse Woods Forest Preserve, Elk Grove Village offers a unique blend of opportunities for both personal and professional growth. Start your job search today and discover all that this charming region has to offer!