Customer Support Engineer - Automation

Minneapolis, MN

Job ID: 6050 Industry: Technical

Regional Service Engineer  

POSITION SUMMARY

To install and service automated material loading, unloading and transfer devices on Punch Press, Laser, Press Brake and Shearing equipment at Customer facilities. 

 

ESSENTIAL FUNCTIONS:
  • Proficient in trouble shooting mechanical, hydraulic, pneumatic, optical and electrical systems.
  • Able to precisely follow layout drawings and blue prints used in the installation of equipment.
  • Maintenance programming of PLC’ s.
  • Complete status reports on a daily basis and expense reports on a weekly basis.
  • Good customer relations and follow through.
  • Managing the total equipment installation process at Customer site.
  • Technical support and training to service engineers and customers, onsite and over the phone.

 KNOWLEDGE:

A minimum two years technical school, Military training or equivalent work experience is required. 

SKILLS:
  • Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
  • Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
  • Working knowledge of computers and Windows OS.
  • Ability to read and interpret mechanical and electrical drawings.

 

TRAVEL:

Extensive travel is required on a weekly basis and may require a weekend stay.

Compensation and Benefits:

  You are considered on the clock the minute you leave the door until the time you return. This position also includes a Monthly car allowance (Plus Mileage), cell phone, laptop, tools and uniform. There could be some overnight travel. On overnight stays you will receive a per diem and all hotels will be directly expensed so nothing will come out of your pocket.   Benefits include medical, dental and vision.

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