Applications Engineer

Concord, NC 28027

Industry: Technical Job Number: 9016

Job Description


Company Description

As part of the global Corporation, our client draws from an extensive global source of support and innovation. The Corporation employs more than 60,000 people around the world, across a wide spectrum of industries including machine tools and controls, automotive, aerospace, industrial machinery, elevator, energy, metals, chemical, food and textile. This diversity, strength and stability trickles down to customers—who benefit from massive global R&D efforts and widespread knowledge base.

 

Position Description

DESCRIPTION:
Applications Engineer work to develop processes to enhance customer production by utilizing product analysis and demonstrations. In collaboration with sales, they will prepare and carry out marketing efforts for securing business from prospective customers. On a day-to-day basis, the Applications Engineer will analyze and develop manufacturing processes, determine best training methodologies for customers and build demonstration techniques in an effort to improve/enhance the performance of industrial machinery. They also utilize their ability to operate, program and troubleshoot full line of Mitsubishi Laser/Press Brake machines, work with customers to optimize the usage of the machine and apply their particular needs and settings. Ability to independently diagnose and treat a variety of problems or situations and modify as deemed necessary.

ESSENTIAL RESPONSIBILITIES:
  • Facilitate showroom activities including machine demonstrations, process development, test studies, test-cuts and overall presentation and cleanliness of showroom areas
  • Support set up and operations of Laser/Press brake machines at trade shows
  • Build successful relationship with Laser/Press brake distributors
  • Exercise discretion and independent judgment to evaluate, diagnose, provide timely and appropriate responses and resolutions to customer reports, and as necessary, determine who else at MC Machinery to involve in customer problem solving.
  • Increase sales and MC Machinery revenue by identifying customer opportunities for sales.
  • Create solutions for customers in addressing machine maintenance and applications-related problems.
  • Develop and analyze customer needs and prepare demonstrations and reports for pre-sales activities for Sales and potential and current customers
  • Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Ability to demonstrate a high level of dedication, accountability and outstanding work ethic
  • Possess analytical, interpersonal and organizational skills
  • High level of customer service and attention to details
  • Knowledge of CAD/CAM software and CNC programming skills
  • Ability to operate a computer, using windows operating systems.
  • Excellent oral and written communication skills.
  • Ability to work in a fast paced, team environment.
  • Willingness to travel up to 50% of the time to customers, trade shows and corporate events.
  • Ability to operate a motor- vehicle and possession of a valid Driver’s License
EDUCATION AND EXPERIENCE:
  • Technical degree or equivalent
  • 2-5 years’ work experience in similar Industry
  • Knowledge of 2D and 3D laser system
  • Proficient in MS Word, Excel, PowerPoint and Outlook

Compensation and benefits:

Our client offers an extremely competitive salary along with commission, per diem on company travel, mileage reimbursement, a 401K, Health, Dental and Vision.

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About Concord, NC

Discover exciting job opportunities near Concord, North Carolina, and jumpstart your career today! Located just outside Charlotte, this vibrant region offers a perfect blend of Southern charm and modern amenities. With easy access to the NASCAR Speedway, the beautiful parks along Lake Norman, and the renowned restaurants in downtown Concord, job seekers can enjoy a thriving cultural scene and endless outdoor adventures. Consider joining the workforce in this dynamic area to experience the rich heritage, exquisite art galleries, theaters like the Old Courthouse Theatre, and the thrill of cheering on the Charlotte Motor Speedway race teams or the Charlotte Hornets. Start your career journey here and embrace the opportunities for growth and success in this inviting region.