Commercial Service Technician

Boston, MA

Industry: Technical Job Number: 8288

Job Description


Company Description:

Join America’ s premier commercial kitchen service organization with a company heritage 140+ years in the making.  A company that will make good on that mission by building on the  foundation of world class kitchen equipment service and national coverage.  The company services commercial cooking  equipment such as: gas & electric grills and ranges, high efficiency fryers & ovens, steamers, broilers, slicers, mixers and more!  They service refrigeration equipment to include reach-in & walk-in freezers and coolers, ice machines and the entire line of commercial kitchen ware-washing equipment.  The company offers a tremendous growth opportunity, by 2024, they will be America' s Best commercial kitchen service company! 

Position Description:

As a Technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment.  Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability.  The company’ s industry leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry.    
  • The Service Technician will partner  with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by the company  to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Minimum Qualifications:
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’ s license and acceptable motor vehicle record

Compensation & Benefits:

Highly competitive hourly pay plus OT.  Company offers a comprehensive benefits plan to include major medical/dental, vision, LTD and 401(k) with company match program.

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